Translation of "Qualité d'un service international rapide " (French → English) :

Welcomes the proposals of the Agenda for change concerning aid effectiveness, in view of the importance of aid effectiveness in terms of improving quality of life, reducing poverty in recipient countries and achieving the MDGs, and urges more resolute EU action in this respect; underlines the importance of swift implementation of the Busan Partnership for effective development cooperation; takes the view that moving successfully from the concept of effective aid to that of cooperation for effective development requires a strong commitment from the EU and its international partners; ...[+++] hopes for a rapid international consensus on the working arrangements for the Global Partnership;

59. Welcomes the proposals of the Agenda for change concerning aid effectiveness, in view of the importance of aid effectiveness in terms of improving quality of life, reducing poverty in recipient countries and achieving the MDGs, and urges more resolute EU action in this respect; underlines the importance of swift implementation of the Busan Partnership for effective development cooperation; takes the view that moving successfully from the concept of effective aid to that of cooperation for effective development requires a strong commitment from the EU and its international ...[+++] partners; hopes for a rapid international consensus on the working arrangements for the Global Partnership;

Considers that while a policy of debt reduction is important, a rapid consolidation of public finances should not be detrimental to the systems of social protection and public services when these have rightly been welcomed for the role they play as automatic stabilisers in mitigating the crisis; notes that fostering efficiency in social protection and public services can simultaneously improve economic efficiency and the quality of services; recog ...[+++]nizes that the failure to strike the right balance could lead to sluggish growth over a long period, accompanied by persistent unemployment, and thus the inexorable erosion of Europe's global competitiveness;

The improved efficiency and quality of the asylum process should (a) enable MS to quicker distinguish between asylum seekers and other migrants in mixed arrivals, thus optimising labour and administrative resources needed to establish and complete applicable procedures (return, asylum, humanitarian status, extradition etc.); (b) allow the asylum authorities to take robust decisions, based on complete and properly established factual circumstances of the claim, improve the defendability of negative decisions and reduce risk of their annulment by appeal bodies; (c) enable the asylum personnel to better identify cases of unfounded and abu ...[+++]sive applications, including those based on false identity or nationality ; (d) reduce MS' reception costs and support their efforts to remove failed asylum seekers from the territory since quality determinations will be delivered quicker and more cases will result in a final decision already in the first instance.

10. Emphasises that special attention should be given to the principle of subsidiarity and to the participation and influence of consumers and citizens in regard to the quality of services. Consumers must have the possibility to react quicky and directly in cases of deficiencies in quality;

Several examples of success show, however, that with better organisation at international level, player accountability, and serious dialogue on service quality with customers, it is possible to provide a quality service and attract new traffic to the railways.