Traduction de «outils d'écoute du client » (Français → Anglais) :

listening posts

customer driven

customer driven | customer demand driven | client driven

client/server access tool

customer relationship management tool | CRM tool | customer relationship management software | CRM software | customer relationship management system | CRM system | customer relationship management solution | CRM solution | customer relationship management package | CRM package

social listening tool [ social media listening tool ]

Clients, Tools and Methods Unit

client satisfaction measuring tool

By " listening'' I mean not only listening to fellow students, myself or our staff at the clinic and being a hopefully cooperative group providing the service, but also and especially listening to the clients, learning to listen to their stories and to adapt what they have heard to provide innovative ways to represent them, which means sometimes creating innovative arguments to give to the courts and tribunals that are based on indigenous values rather than non-indigenous values, and there are some specific examples that I could use.

ensuring all tools, such as risk assessment profiling tools or tools to assess a client's knowledge and experience, employed in the suitability assessment process are fit-for-purpose and are appropriately designed for use with their clients, with any limitations identified and actively mitigated through the suitability assessment process.

the provision of access, at a competitive price, to a wide range of financial instruments that are likely to meet the needs of the client, including an appropriate number of instruments from third party product providers having no close links with the investment firm, together with either the provision of added-value tools, such as objective information tools helping the relevant client to take investment decisions or enabling the relevant client to monitor, model and adjust the range of financial instruments in which they have invested, or providing periodic reports of the performance and costs and charges associated with the financial ...[+++]instruments

This could also be the case, in the area of non-advisory services, where investment firms provide access, at a competitive price, to a wide range of financial instruments that are likely to meet the needs of the client, including an appropriate number of instruments from third party product providers having no close links with the investment firm, together with, for instance, the provision of added-value tools, such as objective information tools, helping the relevant client to take investment decisions or enabling the relevant client to monitor, model and adjust the range of financial instruments in which they have invested.