Translation of "translation of transactions de consommateur à consommateur " (French → English) :

L. whereas European consumer and business confidence in the digital environment is low due to unnecessary barriers to e-commerce such as fragmentation of the EU market, consumers' uncertainty about data confidentiality, security of transactions and consumer rights in case of problems, and whereas in certain aspects of e-commerce Europe is lagging behind the United States and Asia; whereas the creation of a ‘Digital Single Market’, facilitating transactions across national borders in an on-lin ...[+++]e environment for all consumers across the European Union, is an important part of the reinvigoration of the Single Market as it provides citizens with a wider choice of products and services, whereas overcoming barriers to cross-border e-commerce and boosting consumer confidence is essential to achieving an attractive, integrated digital single market for Europe and stimulating consumer markets and the broader economy,

The recommendations the CCRC has with regard to regulating Canada's banks and investment companies are: to require banks to refund customers if the FCAC shows, through their investigation into gouging, that there has been gouging in the past decade; to either require banks to open branches or subsidize the opening of credit unions, if the Competition Bureau shows a lack of competition in any area; and to require banks to provide detailed information on loans and investments to customers, and to require corrective action and deny any mergers if the takeovers are not meeting the customers' needs, which is what currently occurs in the U.S ...[+++]. We also recommend that the government award money-handling and credit card business to the banks that best serve the people, as every government in Canada contracts to banks; facilitate the creation of a financial consumer organization and individual investor organization through, as I mentioned, a pamphlet in their mailings; and require banks to give customers access to their money as soon as the cheque clears—in Canada, we have about a 98% clear rate in a day.

8. Considers that the horizontal instrument should be applied as widely as possible to all consumer contracts, whether for national or cross-border transactions, in order to avoid introducing a further element of complexity by imposing different legal regimes on consumers depending on the nature of the transaction;

Action 15. Consumer education, including the Young Consumer Competition subject to an independent enquiry into its take-up and cost-effectiveness and the development of on-line interactive consumer education tools on consumer rights in the internal market and on cross-border transactions, particularly in the new Member States or in cooperation with their organisations.

Definition of the minimum information contained in a solicitation and sales contract (identity of the supplier, price of products and services, technical characteristics, terms of payment, cancellation) Respect for the consumer's right to be left in peace - Consumer transactions .

As far as consumer transactions in the marketplace are concerned, the aim is to enable consumers to make informed and enlightened choices within the large market.