Traduction de «Customer service help desk » (Anglais → Français) :

ICT help desk advisor | ICT service desk agent | ICT help desk agent | IT help desk advisor

ICT service desk manager | IT helpdesk manager | ICT help desk manager | ICT help desk managers

Chief of Courtroom Systems and Help Desk Services [ Chief, Courtroom Systems and Help Desk ]

Informatics Service Desk [ Informatics Help Desk | Enterprise Desktop Support Services ]

after-sales team member | help-desk technician | after-sales repair technician | after-sales service technician

This solution, among other things, reflects the point n. 34. of the Report of the European Parliament of 25 November 2011 on modernisation of customs (2011/2083(INI)), that “Calls on the Commission to include in the MCC more rigorous requirements for the provision of the EU’s customs representation services, helping to increase the level of professionalism and ownership on the part of these intermediaries and laying down clear rules to guide relations between customs agents and forwarding undertakings, so as to ch ...[+++]ange the role of the agents to that of consolidators for small and medium-sized importers that do not have the capacity to implement customs compliance programmes similar to those of European AEOs”.

Application, first, for annulment of the decision of the Council of 13 June 2012 not to select the tender submitted by the applicant in response to the restricted call for tenders UCA 218/07, for the provision of technical maintenance and help desk and on-site intervention services for the PCs, printers and peripherals of the General Secretariat of the Council and to award the contract to another tenderer and, secondly, application for compensation for the damage allegedly suffered as a result of the award of the contract to another t ...[+++]enderer.

Specific requirements may have to be formulated for an online after-sales help desk, so as to cover the costs of customers returning the product and for applying secure payment systems.

54. Recognises the difficulties involved in controlling this huge expenditure, which represents approximately 33% of the total expenditure of Parliament; takes the view that more discipline and control are necessary to administer this service effectively; welcomes the initiative taken by the Bureau to set up a guide of good practice; recommends, however, that the code of conduct on multilingualism should incorporate sanctions and penalties for the irresponsible use or misuse of these services by whatever offender; has taken the decision to put in reserve EUR 3 million; requests that the Administration make a feasibility study re ...[+++]garding a "help desk" for official interpretations for Members;