Traduction de «Offer support to harmed social service users » (Anglais → Français) :

The ambition of the project is to develop new methods to ensure that remedying services are offered to the most socially disadvantaged and marginalised people on equal terms with other users.

22. Considers that this year’s recommendations have focused almost exclusively on the labour market, and have not addressed the challenges of reduced services and the quality of services offered to those in need; recalls the need to invest in early intervention and prevention and in high-quality, accessible and inclusive services, including in education from an early age, family and community support, social ...[+++] services and healthcare; highlights the fact that increased demand for services could also lead to important job creation in the social sector, if addressed effectively, and that the health and social care sectors represent crucial areas for investment in pursuit of sustainable economies; invites the Commission to report on progress in developing initiatives, as part of the Europe 2020 Strategy, for investment in the health and social care sectors with regard to quality employment;

E. whereas social support and health service providers, many of which are social enterprises, represent one of the key job growth areas in the EU, having created 1,3 million jobs between 2009 and 2013; whereas this demonstrates the sector's dual ability both to create new jobs, even in times of crisis, and to strengthen social and territorial cohesion in Europe, in particular by helping bring service users into employment;

6. Recognises the importance of the public sector in improving public access to less polluting public transport services, in developing basic economic sectors, particularly the energy sector, in industry and tourism, in promoting economic, social and regional cohesion, and in strengthening the state's role in market regulation, participation and intervention in cooperation with users' organisations, taking the lead in supplying ser ...[+++]vices of general interest; stresses that, in most cases, public-private partnerships in this sector serve only to make business easier for economic groups and provide cover for privatisations that harm the interests of the public and of public transport service users;

13. Recalls that the availability of the special hard- and software and the compatibility of information with the hard- and software (accessibility requirements) are not the only conditions for access for the disabled and elderly: the skills of the user are of vital importance; therefore the information should be structured in such a way as to be user-friendly, particularly for those who are not familiar with IT; information on social services ...[+++] for disabled children could, for example, be broken down by age category; emphasises the desirability of training for people who offer information to people with cognitive disabilities, in order to enable them to deal with the characteristics of the internet and what it can do and what it cannot;

12. Recalls that the availability of the special hard- and software and the compatibility of the information with the hard- and software (accessibility requirements) are not the only conditions to access for disabled and elderly : the skills of the user are of vital importance, therefore the information should be structured in such a way that it is user-friendly, particularly for those who are not familiar with IT ; information on social services ...[+++] for disabled children could, for example, be split up per age category; points at the desirability of training for people who offer information to people with cognitive disabilities, in order to enable them to deal with the characteristics of the instrument Internet and the possibilities and impossibilities of that instrument;