Translation of "client service centre " (English → French) :

(Return tabled) Question No. 504 Hon. Carolyn Bennett: With regard to Aboriginal Affairs and Northern Development Canada and Health Canada, breaking down each response by First Nations or Inuit community: (a) what was the number of registered First Nations or Inuit clients with a prescription for OxyContin under the Non-Insured Health Benefit (NIHB) Program in each of the years from 2006 to 2012 inclusive; (b) how many requests for Suboxone treatment were received by NIHB after it was listed on December 7, 2011, and, of these (i) how many were granted, (ii) what was the reason given for requests that were refused, (iii) was an alternati ...[+++]ve treatment offered to those clients whose requests were refused, (iv) what measures were taken to measure the health outcomes of clients whose requests were refused; (c) is there a doctor, nurse or other health professional trained in drug treatment in the community; (d) is there a healing centre in the community, and, if not, what is the location of the closest or most-readily accessible healing centre; (e) what sort of culturally-appropriate psychosocial aftercare services are available in the community for clients who have completed a detoxification program; (f) did the government conduct evaluations of the level of substance abuse during the period 2006 to 2012, and, if so, (i) how has the rate changed over time, (ii) what is the extent of abuse of legally-obtained prescription drugs, (iii) what is the extent of abuse of illegally-obtained prescription drugs; (g) what was the amount of funding for drug prevention and drug treatment in each of the years from 2006 to 2012 inclusive, and what was the amount of funding dedicated specifically to prescription drug abuse, obtained both legally and illegally; and (h) what was the amount of funding for the National Native Alcohol and Drug Abuse Program in each of the years from 2006 to 2012 inclusive, and what was the amount spent on (i) prevention activities, (ii) intervention ac ...

(Return tabled) Question No. 234 Mr. Philip Toone: With regard to federal involvement in drug and alcohol treatment programs for First Nations, Inuit and Métis in Canada for each of the last ten years: (a) how many patients were referred to the following types of treatment centres, by province and by year, (i) outpatient treatment centres, (ii) inpatient treatment centres, (iii) outpatient/inpatient treatment centres, (iv) family treatment centres, (v) solvent abuse treatment centres, (vi) treatment centres serving youth; (b) what was the total cost to the government for these services ...[+++] by (i) year, (ii) province; (c) what government organizations have funded these services by (i) year, (ii) province; and (d) what government organizations have referred clients or patients to these services by (i) year, (ii) province?

(Return tabled) Question No. 280 Ms. Jean Crowder: With regard to Service Canada: (a) where are the Employment Insurance (EI) processing centers currently located; (b) how many employees are at each EI processing centre; (c) where are the EI call centers currently located; (d) how many employees are at each EI call centre; (e) where are the Canada Pension Plan/Old Age Security (CPP/OAS) call centers currently located; (f) how many employees are at each CPP/OAS call center; (g) under the new national workload system for EI claim ...[+++]processing, what is the regional breakdown for processing workload; (h) what is the rate of sick leave use among Service Canada employees in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (i) what is the number of Service Canada employees on short-term disability leave in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (j) what is the number of Service Canada employees on long-term disability leave in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (k) what is the rate of overtime and the number of hours of overtime worked at Service Canada in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (l) what is the percentage of term Service Canada employees and the percentage of indeterminate Service Canada employees in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (m) what is the number and percentage of term Service Canada employees who have been employed for more than three years in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CPP/OAS call centers; (n) how many rnanagement employees (excluded and non-excluded) does Service Canada have in total and specifically for (i) EI processing centers, (ii) EI call centers, (iii) CP ...

They set up a common call centre where institutional clients can request their collection and/or delivery service.

4. Notes that the Centre reported EUR 1 580 984,34 in income from interest in 2008; concludes from the financial statements and from the level of the interest payments that the Centre permanently maintains an extremely high level of cash holdings; notes that on 31 December 2008 the Centre's cash holdings amounted to EUR 48 405 006,88; asks the Commission to examine what scope there is for helping to ensure that the cash holdings are managed entirely on a needs-orientated basis, in accordance with Article 15(5) of Regulation (EC, Euratom) No 2343/2002, and what changes of approach are necessary in order to keep the Centre's cash holdin ...[+++]gs permanently as low as possible; calls on the Centre to offer its clients cost-covering services in future;

4. Notes that the Centre reported EUR 1 580 984.34 in income from interest in 2008; concludes from the financial statements and from the level of the interest payments that the Centre permanently maintains an extremely high level of cash holdings; notes that on 31 December 2008 the Centre's cash holdings amounted to EUR 48 405 006.88; asks the Commission to examine what scope there is for helping to ensure that the cash holdings are managed entirely on a needs-orientated basis, in accordance with Article 15(5) of Regulation (EC, Euratom) No 2343/2002, and what changes of approach are necessary in order to keep the Centre's cash holdin ...[+++]gs permanently as low as possible; calls on the Centre to offer its clients cost-covering services in future;