The legal question was whether the law applicable to these disputes was the German law, favourable to the customers, or Spanish law, specified as the applicable law by the contract, which, as Spain had not transposed part of the Directive at the material time, did not acknowledge the right to withdraw.
La question juridique était de savoir si la loi applicable à ces litiges était la loi allemande, favorable aux clients, ou la loi espagnole, stipulée applicable par le contrat, et qui, faute de transposition en Espagne de ladite directive à l'époque des faits, ignorait le droit de rétractation.
