Translation of "Commerce électronique intégré " (French → English) :

23. Calls on the Commission to explore the possibilities of creating a Pan-European Trustmark for e-Commerce, and whether such a Trustmark could also contribute to ensuring quality and reliability for integrated delivery services thus ensuring consumer confidence in cross-border e-commerce, could stimulate e-retailers and parcel firms to boost transparency as well as legal certainty for both consumers and businesses, and could increase the competitive advantage of businesses, especially SMEs, therefore contributing to sound economic growth and employment creation; stresses that in order to be effective, such a Trustmark should be based ...[+++]on a set of minimum standardised features and transparent provisions for consumer protection and information, as well as requirements for complaints handling and dispute resolution procedures;

19. Believes that in this regard collaboration within the industry on interoperable cross-border track-and-trace systems is of particular importance; encourages the Commission to explore further the potential of developing European standards to improve integrated tracking systems and to promote the quality, reliability and sustainability of integrated logistic services applied to electronic commerce;

– having regard to the Commission Green Paper of 29 November 2012 on ‘An integrated parcel delivery market for the growth of e-commerce in the EU’ (COM(2012)0698),

19. Calls on the Commission, when the obstacles to the integration of the retail side of the internal market have been removed, to assess the possibilities for establishing a definition of conditions and a logo for a European trustmark in order to guarantee greater certainty in the area of cross-border e-commerce, and in this connection to ensure a general legal framework for voluntary trustmarks, as it was called on to do in Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic ...[+++] commerce, in the Internal Market (Directive on electronic commerce) ; recommends that this should involve:

It also invited the Commission to present "a comprehensive analysis of remaining barriers to: the achievement of widespread access to new services and applications of the information society through open platforms in digital television and 3G mobile communications, the full roll-out of 3G mobile communications, the development of e-commerce and e-government and the role that national electronic identification and authentication systems could play in this context" (paragraph 41).

Electronic commerce.The overall impact of electronic commerce will be to reinforce market integration, but it can be expected that certain problems, already identified for cross-border sales in retail financial markets, will be thrown into even sharper relief.