Translation of "Directrice ventes et relations clientèle " (French → English) :

Ms. Mary Mes-Hartree (Director, Client Relations, Science Branch, Department of Natural Resources): In the area of intellectual properties, certainly, the government owns the intellectual property of any of the research that we do.

In addition to sales promotion design and advertising agency services it also concerns media services, media planning and sales services, direct marketing operations, retail services and customer relations services.

Since 75 % of sales in Denmark are made direct to established customers, the market-sharing agreement was implemented here principally on the basis of respect for existing relationships.

12. 88 (h) ´substantial' means that the know-how includes information which is of importance for the sale of goods or the provision of services to end users, and in particular for the presentation of goods for sale, the processing of goods in connection which the provision of services, methods of dealing with customers, and administration and financial management; the know-how must be useful for the franchisee by being capable, at the date of conclusion of the agreement, of improving the competitive position of the franchisee, in particular by improving the franchisee's performance or helping it to ...[+++]enter a new market;

.One call came from a former, 22-year Bank of Montreal manager of customer services, who said her branch began instructing staff about tied selling two or three years ago.