Translation of "respect des niveaux de service " (French → English) :

A voluntary certification scheme enabling users to evaluate and compare, in a simple manner, the level of conformity to standards, interoperability and the security systems of cloud services should therefore be implemented at European level, taking into account the differences encountered in these respects at the three different levels of service: Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS).

The SMP operator should commit to adequate compensation in case of failure to comply with target service levels agreed with third-party access seekers.

2. That report shall in particular examine the compliance of the maximum permitted levels with the effective dose limit of 1 mSv/y for members of the public under the conditions laid down in Directive 96/29 Euratom and consider the possible inclusion of additional relevant radionucleides in Annex I and III. In assessing the levels, the report shall focus on the protection of the most vulnerable population groups, in particular children, and examine whether it would be appropriate to set maximum permitted levels for all categories of population on that ba ...[+++]sis.

At a minimum, the reference offer should contain the relevant procedures and tools for retrieving civil engineering asset information; describe the access and usage conditions to the different elements which make up the civil engineering infrastructure; describe the procedures and tools for access ordering, provisioning and fault management; and fix target service levels and the penalties for breach of those service levels.

1. In order to ensure smooth and efficient operations at an airport, Member States shall ensure that the airport managing body and the association or associations representing airport users at the airport enter into negotiations with a view to concluding agreements on each service level, in accordance with the provisions on differentiation of charges provided for in Article 8, with regard to the quality of service provided at the airport terminal or terminals, and the exactitude and timeliness of information provided by airport users on their projected operations referred to in Article 5(2), to allow the airport to fulfil its obligations ...[+++].

(1) These levels are intended to contribute to the observance of the maximum permitted levels for foodstuffs; they do not alone guarantee such observance in all circumstances and do not lessen the requirement for monitoring contamination levels in animal products destined for human consumption.