Traduction de «Gestion des niveaux de service » (Français → Anglais) :

19. Calls on the Commission to encourage the Member States to exchange best practice at different levels (national media authorities, stakeholders, management of public service broadcasters, independent regulators and representatives of viewers and consumers);

At a minimum, the reference offer should contain the relevant procedures and tools for retrieving civil engineering asset information; describe the access and usage conditions to the different elements which make up the civil engineering infrastructure; describe the procedures and tools for access ordering, provisioning and fault management; and fix target service levels and the penalties for breach of those service levels.

2. Security features, service levels and management requirements of all network services shall be identified in the network service agreement with the service provider.

In the context of the consolidation of crisis management activities, the Emergency Service will be made available to various emergency response actors at EU and Member States levels, including through the civil protection response instrument, humanitarian aid interventions and crisis management operations.

25. Points out that local authorities must remain free to choose the method of managing the services of general interest for which they are responsible pursuant to the provisions of their respective Member States, and that such discretion includes the right to use direct management or to delegate the management of those services; stresses, however, that where a local authority decides to delegate the management of the services of general interest for which it is responsible, it must be required to use systematic competitive tendering, in accordance with Community law; stresses also that the entities which manage services of general int ...[+++]erest under a direct management arrangement should not be in a position to take over external markets, outside their territorial area of activity, but this must not prevent inter-communality;

Contracting Governments are required, in particular, to designate recognised security organisations (responsible for providing security services for port facilities and ships) and national or regional maritime security contact points, to manage the security levels, and to exchange information on security matters.