Traduction de «réclamation en cours de règlement » (Français → Anglais) :

3. Reminds that the Court of Auditors reported a high level of carryovers for the financial year 2010 as well as a lack of compliance with the budgetary principle of annuality; welcomes the fact that the Agency has strengthened its procedures of fee revenue forecasting by creating a team which analyses, in close cooperation with the pharmaceutical industry, the status of pharmaceutical product research before submission to the Agency; notes the Agency’s firm commitment to work with Directorate-General Budget of the Commission in order to achieve a stable framework with the current revision of the Framework Financial Regulations;

Finally, the coach and bus transport sector must guarantee efficient, high quality services: greater passenger comfort, right to information on fares, contractual terms, treatment of complaints, mechanisms for resolving disputes, vehicles which are better adapted to the needs of persons with reduced mobility, etc.

This Article states that a claim based on the regulation can only be brought against the railway undertaking under the conditions and limitations laid down in the Regulation.

The regulatory impact of this aspect of the Postal Directive has been significant, as the legislation in Member States has largely made postal regulators responsible for dealing with complaints.

19. In accordance to its commitments, and along the lines presented above, the Commission has introduced new provisions in favour of further untying in its proposals for the current renewal of the ALA regulation and the Regulation on Communicable Diseases and Reproductive Health [14].

Some Member States are, for instance, fairly strict on the type of information VAT authorities may ask according to the Regulation and to the Directive, and thus these Member States reject some assistance procedure on formal grounds.